What was Natterly?
Back in 2017, we were searching for a live chat solution that was both affordable and easy to use. We couldn't find one we liked the look of, so we built Natterly.
It served our customers (and ourselves) well for serveral years, however we ultimately decided to close down Natterly on the 9th August 2021.
It wasn't an easy decision to make. We'd been using Natterly ourselves for our other products and services since we launched. In that time, we had over 15,000 chats with 5,000 customers.
Despite our team growing at a phenomenal rate, we realised that we didn't have the resources necessary to make Natterly the best live chat solution on the market. Additionally, by reducing the number of active products we operated, we'd have more time and resources to focus on making our other products even better.
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